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2009-02-19

When Religion Collides With Japan

Fumiko was watching a TV show the other night on Japan's shortage of medical care workers - specifically nurses.  In response to this shortage, the country has begun bringing in workers from other - often poorer - areas of Asia and importing them to work in Japan's hospitals.  In many cases, these workers are coming from Islamic areas of Asia.

*SCENE*
-Immigrant worker wearing a hajib being harassed by her Japanese supervisor:
"You don't see anyone else wearing them, do you?!"
-Worker breaks down in tears.

I want to be careful here.  This could easily turn into a discussion about immigrant's expectations of their new home-country, but I'm specifically not interested in that question.  Instead, I'm curious about this supervisor's inability to be sensitive to her employee's feelings.

Japan is not a religious country.  Sure historically speaking Japan is both Buddhist and Shintoist, and these two practices are the root of Japan's beautiful temples and shrines.  Yes, people still visit temples and shrines for holidays and auspicious events in people's lives.  Nevertheless, you'd be hard pressed to find anyone who actually believes in either of these as a religion these days.  In fact, many people speak quite openly and frankly about their lack of religion.  Much like I love celebrating Christmas even though I'm firmly agnostic, for Japanese people visiting shrines and temples is about practicing their culture rather than practicing their faith.

It's also an important distinction that neither Shintoism nor Buddhism recognize a single all-powerful non-human authority, and this is likely the reason why the two systems coexisted in harmony in the lives of Japanese people for thousands of years.

Morality.  In Christianity, Judaism, and Islam, morality is defined by God - a being external from the human race.  Japanese people have no experience of an externally defined morality.  Here, morality is defined by "normal behavior".  This is the reason why, to Westerner's sometimes great amusement, Japanese people are so obsessive about what is normal and what is not.  Unusual, uncommon, different - all of these words in Japanese stink of "immoral, dysfunctional, delinquent" and thus it can be a challenge to explain the vast variety of cultures and beliefs living together in California.

Let's look at the line spoken by the supervisor once again.  "You don't see anyone else wearing them, do you?!"  At once, this person has belied their complete inability to comprehend the power of a person's belief in an external morality, and simultaneously has tried to impose their own Japanese morality.  If I've explained myself well, then hopefully you now see the true power and weight that this simple sentence carries in Japan.

Japanese people are well aware that people in other countries practice Christianity, etc.  but behind closed doors they find it all pretty ridiculous.  "Why would anyone believe something so silly?"  If you live in a Christian country, even if your personal beliefs deviate from those of a major religion, you are still capable of recognizing the sheer power that faith has for believers. 

Faith is, regardless of your personal beliefs, a common cultural experience for people living in the U.S.  Japan has no equivalent to faith.  This is why Fumiko and I sat at dinner last night trying in vain to come up with some similarly powerful experience in Japanese culture that could be used to illustrate for the supervisor just what she was demanding of her employee.  "If you could meet with the supervisor," Fumiko proposed, "with a chance to give her some insight into just how powerful the employee's feelings were on this issue, what would you say?"  If I were to say, "this woman fears burning in hell for all eternity," then the supervisor's reaction would be, "that's all silly nonsense."  If I were to say, "in this woman's mind, this is normal behavior," then the supervisor's reaction would be, "but not in Japan."

Fumiko and I are still puzzling this one out.  Usually we're pretty good at coming up with similar cultural experiences to illustrate differences, but this one really has us stumped.

2009-02-01

Jing, Screencap for the Masses

If you work in tech at all, chances are you've been confronted countless times with trying to explain a strange behavior to a tech support person.  Instead of trying to explain your way through it, send them a video.  So much easier!  The problem is, most solutions are either clunky or you have to buy the software, and more often than not, both.

Today I had just such an experience with my web host.  As part of the troubleshooting process, they sent me a screencap video of the testing they did on their end.  The service they used was a combination of Jing and screencast.com.  Jing is the software on your local machine, and screencast.com is the free hosting service.  Both are so tightly integrated, it's a no-brainer to share what you've captured.

Jing let's you capture the whole screen, define a portion of the screen, or just select a specific application to capture.  You then have a 3 second countdown, and it starts capturing.  Do whatever actions you need, click stop, and you have a chance to review what you captured.  If you don't like it choose discard and start over.  If you want to keep it, click save, and you have the option of writing the file to your local machine, or uploading it directly to your screencast.com account.  I chose to put it online so my tech people could see exactly what was going on.  The (remarkably small) file uploads, and there's a few moments of waiting, presumably while the website processes it into a web-ready presentation, and when it completes the URL to the movie is automatically put directly on your clipboard ready to paste into any program you want be it email, chat, whatever.

Simple, sexy, slick.  No more trying to convince tech support you're really not crazy!!